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Re: SAM Beta Participation Points

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Beta points are not awarded typically until after the release candidate has been made available and sometimes not until GA depending on the number of participants. So long as your boss was the one to sign-up to participate in the beta and has been an active and willing participant in the beta process as discussed above then his account will be the one credited.


Re: Group creation with Generic Application members problem

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I believe this issue has been identified and resolved internally under case FB244888. The fix will be included in beta 4 once it's released. I appreciate you bringing this to our attention.

Re: Alert help for when a Node comes back online

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Thanks Rob for the reply, I am showing the exact same settings in the reset action of the original alert.  Although it works for the servers but not for the specific router.  I do not have that setting in the new alert rule that I created under the reset actions tab?  Thanks again for your help!

Re: Alert help for when a Node comes back online

Re: Popup display in a third-party custom package

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Thanks, Lawrence. I got partial success. The first popup does appear that is within my code. At the end of the code, there is a line to restart the system, shutdown -r -t 60 -c "Restarting your machine after an uninstall". That message does not pop up. Either the control is lost within the app, or there may be a system limitation. Not sure.

Re: Alert help for when a Node comes back online

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I just added the email action. I tested and it looks good.  Thanks again for your help!!

Re: Alert help for when a Node comes back online

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Absolutely, please let us know if we can help.

Re: Alert when ESX Status in equal to UP

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You could try using JOIN in Custom SQL ALert.

 

JOIN VIM_Hosts ON VIM_Hosts.NodeID = Nodes.NodeID

WHERE (VIM_Hosts.OverallStatus != 'green' OR VIM_Hosts.ConnectionState != 'connected')


Re: Enable Pagegate Integration to NCM

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Found it.  Run an external program:

 

C:\PageGateData\AsciiFileInput\sendpage32.exe recipient sender message

 

The message can contain Solarwinds variables, so ${Caption} works.

Display SQL Query Results

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I'm trying to figure out how to get a list from one of our databases and display it in the application monitor.

It's for keeping track of the status of some database processes.

 

I've tried using the sql service experience monitor but it seems to expect the sql to just return one value.

Is there something else i should be looking at instead?

Thanks.

Enhancement request

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Would be nice to see the ability to group edit a number of occurrences at once.  Basically if a set call rotation is setup for an entire year (with recurrences), and one person goes on PTO for a week, would be nice to quickly bulk edit that weeks occurrences and change the user.

Re: Does MSSQL AUDITOR provide any SQL CDC information?

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We have this set up for UserModifyAttribute.  The rule specifically says monitor change attempts to a MSSQL database.  I will be attempting this in the next few weeks.  Did you ever get this set up?

Re: Enhancement request

What command can I use inorder to generate Emergency, Alert, Critical, Error, Warning messages. Any suggestions ???

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I was able to send syslog  messages from the Cisco 877 and the Dell PowerConnect 3524 to a Kiwi Syslog Daemon 8.3.2 . I executed several commands in the router and switch, so the syslog sever could receive syslog messages .The sylog server  groups  the messages as :Emergency, Alert, Critical, Error, Warning, Informational, Notice and  Debug .I was able to generate  notice and informational messages. With a reload of the router,When commands are executed in the Global Configuration mode and  When saving the configuration file the switch give a informational and notice message

 

What command can I use inorder to generate  Emergency, Alert, Critical, Error, Warning messages. Any suggestions ???

Re: Line Numbers in NCM Search Results

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Hi Jiri,

 

Is there a way to make this the default?  We don't allow a lot of our users the ability to customize views which is required to make this change.  Unfortunately the line numbers botch up the ability to do a nice copy/paste into a config!

 

Thanks,

Dan


Re: Popup display in a third-party custom package

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I'm not quite understanding why you have a need to launch shutdown.exe from within the package.

If the package requires a system restart, the Windows Update Agent will initiate that system restart (provided the return codes for Restart Required are properly defined).

If the package does not require a restart, then no restart is required.

 

If you want to do a system restart after package deployment, the place to do that is with the Patch Manager Update Management tools, select the option "Always Reboot"

Re: Patch Manager not connecting to workstation off of the Domain

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Exception occurred at 6/11/2013 3:27:17 PM: Attempt to connect to TestWorkstation-XP01 failed.

The following attempts were made:

ARP Resolution result: No

DNS Resolution result: No

NETBIOS Name Resolution: No

MS Endpoint Mapper: No

WMI Connection: No

 

Generally speaking, this collection of responses indicates a machine that is powered off, or physically disconnected from the network. Not being able to resolve a hostname to an IP Address is equivalent to being physically disconnected from the network.

 

DNS Resolution = NO indicates that there is no entry in DNS for the machine. If the machine is a DHCP client, auto-registration should create DNS records. If the DHCP lease has expired (because the machine has been powered off), the DNS record will be removed from DNS. If DHCP is not being used, or DHCP is not auto-registering DNS records, this may be a normal indication -- but failure of DNS Resolution will be a notable issue with building RPC/WMI connections using Patch Manager. The fact that you have to add IP Addresses to the Patch Manager HOSTS table is a strong indication that DHCP/DNS are not efficiently configured. I would definitely suggest investing some effort in setting up DHCP/DNS properly.

 

ARP Resolution = NO indicates that the machine could not respond to an ARP resolution request from the Patch Manager server. If the machine is on the same IP Subnet with the Patch Manager server, then this is an authoritative indication that the machine is powered off or disconnected from the network. If the machine is on a different IP Subnet, then this is a normal indication because the router is responding for the client, and Patch Manager is able to recognize that. If the IP Address is not resolvable by Patch Manager, then it won't be able to generate an ARP Resolution request, because there's no IP Address to request resolution for.

 

NETBIOS Name Resolution = NO indicates that the machine did not respond to a NetBIOS name resolution request on port 137. If port 137 is being blocked, this may be a normal indication. If the machine is powered off, this is an expected response. If the machine is on a different LAN segment this is a normal response because NetBIOS broadcasts cannot span network segments. The presence/absence of a working DNS or entries in the HOSTS file should not affect the ability of NetBIOS to resolve a NetBIOS hostname.

 

MS Endpoint Mapper = NO indicates the machine did not respond on port 135. This is a requirement to using Patch Manager to initiate RPC/WMI connections. However, if the Patch Manager server cannot obtain an IP Address for the target client, then this functionality will fail. RPC requires an IP Address.

 

WMI Connection = NO indicates WMI was not available. If the client cannot respond with an RPC Endpoint, this function will always fail.

Re: Can't manage multiple AD domains with same Netbios name / different FQDNs

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In addition to adding the domain to the Management Group, you will also need to add Credentials to the Credential Rings, so that the Patch Manager console user can enumerate the domain. Most likely the domain is not appearing in the Windows Networking node because there is no authority to query the Domain Controller.

 

Now... aside from that, there WILL be issues managing two domains that are using the same NETBIOS domain name. At a minimum this will likely require you to always specify domain identies using username@domain.local format rather than DOMAIN\username format, since it will be impossible to distinguish DOMAIN1 from DOMAIN2 using the DOMAIN\username format.

Re: Node and component Availability reporting

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Rory,

 

The current Group Availability (with members) report isn't sufficient? What would you add / change?

Re: Popup display in a third-party custom package

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Shutdown.exe is being used to provide users with :

 

1. A pop up message telling them that their machine is being rebooted

2. Provide a delay so shutdown is not immediate

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