Re: What is with this Thwack forum...Can't stand it!
When I started using it I also found it to be very difficult to find what I needed and not intuitive. The customer portal is also pretty poor. I have got used to the quirks now however........
View ArticleRe: Server Rack Diagram for SAM
Thanks for the compliment Jonathan . I think you would be surprised how easy to maintain it is after the initial time investment. I simply have a jpg file for each model of server (Luckily we are 99%...
View ArticleRe: Site profiles not visible in Scheduler
You say there are two places to configure site profiles. As I understand it the site profiles are set up and configured in FTP Voyager; these profiles should then be available to be used by Scheduler....
View ArticleRe: Site profiles not visible in Scheduler
I have now located the area within VOYAGER where I can create SCHEDULER site profiles. I am struggling to understand why it is necessary to duplicate the information put into the Voyager profiles in...
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AppInsight - list all failed SQL Agent jobs
Hello, I have recently started using SAM (and especially AppInsight) to complement the monitoring of SQL instances that we do with Database Performance Analyser. One resource that I would like to add...
View ArticleRe: Feature Requests Update?
Thanks for the prompt response to that Peter. Can I suggest that if you are pulling in feedback and feature responses from multiple sources that you make this more visibile. A good example of this...
View ArticleRe: Feature Requests Update?
I have got to agree with Richard. It does seem rather disjointed if all feature requests or ideas are not visible in the same place. It makes it difficult for both the end user and the WHD team. Also...
View ArticleRe: How do I get the physical address to be visible on a ticket, not just the...
This is not possible at the moment. I am sure I have seen a feature request for this but for it be included on the Client Info tab rather than the Ticket Details tab. For me it should be a choice on...
View ArticleRe: Failover Environment - Unique or different IPs
The FOE product makes things seem much harder than they need to be. (at its fundamental level all it is doing is replicating files and registry entries between the servers, controlling the state of a...
View ArticleRe: WHD Ticket "Flag" Feature
The Flag checkbox is a tech level only feature. The only way you could achieve unflagging something would be through Action Rules but this is not configurable from there. Sorry - not much help but...
View ArticleRe: Feature Requests Update?
Completely agree and I'm only concerned that that the list of features would be unusable. Full disclosure - we track almost 1800 feature requests from thousands of users. Many are duplicates of course,...
View ArticleRe: Monitor Oracle Licenses
Hi odnap1104, You might want to check the Library & Support page for SAM for more valuable information: Server & Application Monitor (SAM) - Updated November 19, 2014.
View ArticleRe: Connect to Database issue
Hi joemar14, Check this KB: SolarWinds Knowledge Base :: Error Msg: Unable to connect to database.Hope it helps.
View ArticleRe: Feature Requests Update?
The competitor referred to earlier has thousands of feature requests as well. The key to their system is that the main feature list is updated only by their team, and incoming requests are linked to...
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Execution of external script is not working
I created a custom HTML part and i tried to execute a script store in the server. There is no error to find the file but the script is not launched.Can you help me to find a solution ? CUSTOM HTML :...
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Re: Orion Report Writer
I'm asking for all of them.. it will not run with any string for the criteria.. I did run a report trying to find just the first School District for Albany 1 with no luck should have found at least 1...
View ArticleRe: [thwack feedback] You're a customer... What SolarWinds properties do you...
Once you've become a customer, what SolarWinds web properties do you visit, how often, and for what? Do you continue to visit the solarwinds.com website? Almost daily. Part of my get to work ritual....
View ArticleRe: Orion Report Writer
From what I can tell the icxsw is in the node name and not the interface name. Try changing that filter.
View ArticleAlerts after NPM Migration
I have recently migrated a Solarwinds Server from on VM to another. After the migration the customer alerts I had configured made it through the migration but the Custom Properties I use in the alerts...
View ArticleRe: Alerts after NPM Migration
I'd recommend rerunning the configuration wizard. Also, after you configured the system, did you move all the nodes to the new poller and remove the old server? That may be playing a part in it as well.
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